Shipping policy
Shipping Policy – Cleaning365
🇨🇦 Shipping Within Canada
We ship across Canada using trusted carriers like UPS, FedEx, Purolator, Canpar, and Canada Post.
- Shipping rates are calculated at checkout
- Based on size, weight, and delivery location (not order value)
- Multiple carrier options available so you can choose speed vs. cost
Free Shipping:
We offer free shipping on orders over $___ CAD (before tax) to select locations. (Optional — fill in or remove if not applicable)
🇺🇸 Shipping to the United States
- Estimated delivery: 10–14 business days
- Rates are calculated at checkout
- Orders may be subject to customs duties, taxes, or import fees
These additional charges are the responsibility of the customer.
📦 Order Processing
- Orders typically ship within 48 hours (business days)
- Orders placed on weekends or holidays ship the next business day
- Backordered items may take up to 10 business days
If there are any delays, we’ll notify you by email.
🚚 Delivery Times
Once shipped, most orders arrive within:
- 1–5 business days (Canada)
- Delivery time depends on your location and selected shipping method
📦 Freight & Large Orders
Some oversized or bulk orders may require freight shipping. If this applies:
- Our team will contact you with a custom quote
- Additional delivery time may be required
⚠️ Shipping Notes
- Please ensure your shipping address is accurate at checkout
- Cleaning365 is not responsible for delays caused by carriers or customs
- If your order arrives damaged, contact us within 48 hours with photos