Shipping Policy

Shipping Within Canada
We ship across Canada using trusted carriers like UPS, FedEx, Purolator, Canpar, and
Canada Post.
• Shipping rates are calculated at checkout
• Based on size, weight, and delivery location (not order value)
• Multiple carrier options available so you can choose speed vs. cost

Shipping to the United States
• Estimated delivery: 10–14 business days
• Rates are calculated at checkout
• Orders may be subject to customs duties, taxes, or import fees
These additional charges are the responsibility of the customer.

Order Processing
• Orders typically ship within 48 hours (business days)
• Orders placed on weekends or holidays ship the next business day
• Backordered items may take up to 10 business days
If there are any delays, we’ll notify you by email.

Delivery Times
Once shipped, most orders arrive within:
• 1–5 business days (Canada)
• Delivery time depends on your location and selected shipping method

Freight & Large Orders
Some oversized or bulk orders may require freight shipping. If this applies:
• Our team will contact you with a custom quote
• Additional delivery time may be required

Shipping Notes
• Please ensure your shipping address is accurate at checkout
• Cleaning365 is not responsible for delays caused by carriers or customs
• If your order arrives damaged, contact us within 48 hours with photos